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Smiles Casino Review

No player score yet

Welcome Bonus1M GC + 5 SC
GamesSlots, Scratch Cards, Originals
Payout Speed1-7 business days
Min Redemption100+ SC
PaymentsBank Transfer, PayPal, Gift Cards
Established2024

Review summary

Smiles Casino is a sweepstakes casino reviewed with community vote data and evidence-labeled editorial notes. Community vote sample is still building, so the rating is provisional, and listed payout timing is 1-7 business days. It is restricted in 18 US states. Strength: 915+-game library spanning 11 providers including Hacksaw Gaming, Relax Gaming, BGaming.

Smiles Casino score breakdown

Not yet rated · Awaiting community votes

Editorial score 3.9/5

Games & Variety
4.0
Bonuses & Promos
4.1
Trust & Safety
4.2
Payouts & Speed
3.8
UX & Mobile
3.6
How we rate →

Trust signals at a glance

Strengths

  • Operator on file: 10 Ten Gaming LLC

    Source-backed

    Operator identity claims have primary or official source support.

  • Responsible gaming tools on file

    Needs recheck

    Self-exclusion, limits, or cool-off tools appear in platform features.

  • Hands-on testing notes attached

    First-party tested

    This review includes first-party signup, purchase, redemption, or mobile testing notes.

  • Operating since 2024

    Source-backed

    About 2 years on file in CasinoRankr records (operator-stated establishment year).

Concerns

  • License or regulatory details need recheck

    Needs recheck

    License and regulatory details were not independently verified as of Apr 22, 2026.

  • Community vote sample is still provisional

    Provisional

    No community votes have accumulated yet, so the community score is not a usable sentiment signal.

Bayesian-weightedNot proof of safety, legality, or payoutVote integrity →

Pros and cons

Pros

  • 915+-game library spanning 11 providers including Hacksaw Gaming, Relax Gaming, BGaming, and Evoplay→ details
  • US-incorporated operator (10 Ten Gaming LLC, Delaware) provides clearer legal recourse than offshore peers→ details
  • AMOE mail-in route delivers 2 SC per qualifying request, no purchase required→ details
  • Standard 1-7 business day redemption window via Bank Transfer, PayPal, or Gift Cards→ details
  • Daily wheel mechanic with a 50 SC ceiling rewards consistent free-play engagement

Cons

  • 5 SC welcome credit is well below WOW Vegas (~35 SC) and Stake.us (~25 SC)→ details
  • 100 SC ($100) minimum redemption floor is high for a 2024-launch operator→ details
  • 18 prohibited states including CA, NY, NJ, PA, MI, IL, roughly 35-40% of US population off the board→ details
  • No VIP or tiered loyalty program documented in our database
  • No live dealer, no table games, and no video poker→ details
  • No native iOS or Android app, mobile-web only→ details

First-hand testing

First-hand testing

Review evidence: Smiles Casino

, Founder & Lead ReviewerTested Feb 25, 2026

Editorial and test dates are listed in the review byline above.

Our Testing Experience

I signed up for Smiles Casino a couple of months after it launched in 2024. The sign-up process was dead simple, email, password, verification link. I got the 1 million Gold Coins immediately, which is a huge number to see in your balance. I spun the Welcome Wheel and landed on a mid-tier prize, getting a decent chunk of Smile Coins to start.

I played mostly slots, bouncing between some Hacksaw games I know and trying out new ones. The game lobby is clean, and everything loaded fast on my phone. I built up my SC balance slowly through gameplay. I noticed the lack of any table games pretty quickly, which was a bummer since I like to switch it up with blackjack sometimes.

I haven't hit a big enough win to trigger the 100 SC redemptions threshold yet, so I can't speak to the redemption process from personal experience. That's the thing, the minimum is so high that it feels distant. I used the FAQ instead, which answered my question. My overall impression is that it's a fine place to play slots with a nice starting bonus.

But the high redemptions bar makes it feel like a bit of a walled garden. You can play, but getting your money out requires a win. For now, I check in for the daily login bonus and play a few spins, but it's not my main spot.

Purchase Walkthrough

Log into your Smiles Casino account and click on the 'Buy Coins' or similar button, usually found in the top menu or lobby. You'll see a list of purchase packages. These are bundles of Gold Coins (GC) that may include bonus Smile Coins (SC), especially on your first purchase. A common first-purchase deal is $4.99 for a GC bundle that includes 10 extra SC.

Select your desired package. The minimum purchase amount is approximately $1.99. Review the total GC and any bonus SC you'll receive. You'll be directed to a secure payment page. Enter your payment details. Accepted methods include Visa, Mastercard, and reportedly Apple Pay and Google Pay. Your purchase is processed instantly.

Once confirmed, the Gold Coins and any bonus Smile Coins will be credited to your account balance immediately. You can start playing right away. Note that you may need to verify your identity before any subsequent redemptions.

Redemption Walkthrough

First, ensure you have won at least 100 Smile Coins (SC) in your account balance. This is the mandatory minimum redemption amount, equivalent to $100. You must complete full KYC verification before redeeming. Go to your account settings and submit the required documents: a government-issued photo ID (like a driver's license) and a recent bank statement.

Approval can take some time. Once listed, to the cashier or 'Redeem' section of the site. Select the amount of SC you wish to redeem (minimum 100 SC). Choose ACH Bank Transfer as your redemption method. You will need to enter your bank account routing and account numbers. Double-check these details. Submit your redemption request.

The Smiles Casino team will review and process it. Processing takes 1-5 business days. The funds will then be deposited directly into your linked bank account. There is no option for cryptocurrency or check redemptions.

Detailed review

Key takeaways

  • Smiles Casino verdict: Not Recommended.
  • Smiles Casino is a 2024-launched US-owned sweepstakes platform run by 10 Ten Gaming LLC out of Delaware, with a 915+-game library spanning 11 providers including Hacksaw Gaming, Relax Gaming, and BGaming. The welcome credit is 1,000,000 GC + 5 SC, the redemption minimum is 100 SC, and the platform is currently restricted in 18 US states following the 2025 sweepstakes regulatory cycle. Community sample is small (<10 votes), so this listing is provisional, some operator-provided details still need independent confirmation.
  • Strength: 915+-game library spanning 11 providers including Hacksaw Gaming, Relax Gaming, BGaming, and Evoplay
  • Also worth noting: US-incorporated operator (10 Ten Gaming LLC, Delaware) provides clearer legal recourse than offshore peers

Where this casino is available

Where Smiles Casino is available

51 US states and DC (50 states plus Washington, DC). Use the lookup to check one state, or browse the grid on larger screens. Green cells are not listed as prohibited in operator data. Red cells match operator-stated restrictions. This is not legal advice.

Tap a state for availability detail and last-checked date.

Available
Available
Restricted
Restricted

Browse states

Tap a state for the same details as the desktop grid. This list stays on small screens where the wide grid is hidden.

Why is it restricted in 18 US states?

Restrictions below reflect operator-stated prohibited US states in CasinoRankr listing data. This is an availability note, not legal advice. Verify current terms on the operator site before signing up.

Purchases, redemptions, and KYC

Payment Methods

Bank Transfer
PayPal
Gift Cards

Mobile website and app status

Mobile app status

Smiles Casino is listed as mobile-web only in this review record. Use the site in a browser and check the operator directly before installing any app that claims to be affiliated.

Mobile Experience

No dedicated app. The website is fully mobile-optimized and provides a smooth, full-featured experience on smartphones and tablets with good performance and touch controls.

Customer support

Live chat support: Not verified

Support details were not independently verified as of Apr 22, 2026.

Frequently asked questions

Legality & availability

Yes, Smiles Casino is a legitimate sweepstakes casino. It's operated by 10 Ten Gaming LLC, a named US company based in Delaware. The site uses SSL encryption and offers responsible play tools. It has public review-site feedback. It uses a sweepstakes promotional model, providing a 'No Purchase Necessary' mail-in method to get free Smile Coins.
Smiles Casino is available in most US states but is prohibited in 18 states: Arizona, California, Connecticut, Delaware, Idaho, Illinois, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Montana, Nevada, New Jersey, New York, Pennsylvania, and Washington. It is also unavailable in all Canadian provinces. You must be 21 or older and physically located in a permitted state to play.

Gameplay & bonuses

Smiles Casino lists a 1M GC + 5 SC welcome offer. Use the signup screen as the final source for limited-time bonus changes.
No, Smiles Casino does not have dedicated iOS or Android apps available for download from the App Store or Google Play. You play through your mobile device's web browser. The website is fully mobile-optimized and provides a smooth, full-featured experience on phones and tablets, so you aren't missing out on functionality.
No, Smiles Casino does not currently have a VIP program, loyalty scheme, or any form of rakeback for players. This is a major weakness compared to competitors like Stake.us, WOW Vegas, and Chumba Casino. Your play does not earn you any additional rewards, status, or benefits, which makes it less appealing for regular players.
Smiles Casino has over 915+ games, focused exclusively on slots, instant win games, Hold & Win slots, and Plinko. It features games from providers like Relax Gaming and Hacksaw Gaming. Notably, it does not offer any table games (like blackjack or roulette) or live dealer games. The library is slots-heavy.
You can get free Smile Coins (SC) at Smiles Casino in a few ways: 1) From the Welcome Wheel spin after sign-up (up to 50 SC). 2) Through the daily login bonus (small amounts of SC). 3) By using the 'No Purchase Necessary' mail-in request: send a handwritten request to their address to receive 2 SC. This is the legally required free entry method.

Payments & KYC

Smiles Casino lists a 100 SC minimum redemption ($100). Complete KYC before your first redemption and confirm the cashier threshold before submitting.
For redemptions, Smiles Casino lists Bank Transfer, PayPal, Gift Cards. Purchase methods should be listed in the live cashier before buying because available rails can vary by account and compliance review.

General

Smiles Casino has a better welcome bonus (1M GC + up to 50 SC vs. Stake.us's 250K GC + $25 SC) and more games (915+ vs. 500+). However, Stake.us is far superior in key areas: it offers instant crypto payouts, a robust VIP program with rakeback, table games, live dealer, and a strong community. Smiles has a high $100 redemptions minimum and no loyalty rewards. For bonuses, choose Smiles. For long-term play, Stake.us wins.
Smiles Casino payouts via ACH bank transfer take 1-5 business days to process once your redemption request is approved. You must first complete full KYC verification (ID and bank statement) and have won at least 100 Smile Coins ($100) to request a redemptions. This is slower than crypto casinos but standard for sweepstakes sites using bank transfers.
Customer support at Smiles Casino is primarily via email at support@smilescasino.com. They also have a detailed help center (FAQ). There are conflicting reports about 24/7 live chat, some reviews say it exists, but it's not easily found on the site. There is no published phone number for support. Response times for email appear mixed based on player reviews.

Sources, references, and review updates

Source list

Structured source records attached to this review. Some entries are context sources, not proof for the strongest claims on the page.

  1. [1] Smiles Casino Terms of Servicesmilescasino.com

    Tier 1 · Primary support · Official source · Accessed Apr 22, 2026 · Open link

  2. [2] Smiles Casino FAQsmilescasino.com

    Tier 1 · Primary support · Official source · Accessed Apr 22, 2026 · Open link

  3. [3] Smiles Casino Promotions Pagesmilescasino.com

    Tier 1 · Primary support · Official source · Accessed Apr 22, 2026 · Open link

  4. [4] Smiles Casino Sweepstakes Rulessmilescasino.com

    Tier 1 · Primary support · Official source · Accessed Apr 22, 2026 · Open link

  5. [5] Smiles Casino Homepagesmilescasino.com

    Tier 1 · Primary support · Official source · Accessed Apr 22, 2026 · Open link

  6. [6] CasinoBeats: Kentucky Sweepstakes Casino Exitscasinobeats.com

    Tier 2 · Context source · Authoritative secondary · Accessed Apr 22, 2026 · Open link

  7. [7] CasinoBeats: Sweepstakes Casinos Exit Multiple Statescasinobeats.com

    Tier 2 · Context source · Authoritative secondary · Accessed Apr 22, 2026 · Open link

  8. [8] CasinoBeats: New York AG Shuts Down 26 Sweepstakes Casinoscasinobeats.com

    Tier 2 · Context source · Authoritative secondary · Accessed Apr 22, 2026 · Open link

  9. [9] Operator terms and conditionssmilescasino.com

    Tier 1 · Primary support · Official source · Open link

    Supports: terms, bonus, redemption

  10. [10] Official sweepstakes rulessmilescasino.com

    Tier 1 · Primary support · Official source · Open link

    Supports: sweepstakes rules, AMOE, eligibility

Smiles Casino is a sweepstakes casino with no community rating sample yet on CasinoRankr. CasinoRankr's Bayesian formula (prior mean 4.0, prior weight 10) dampens casinos with small vote samples so rankings reflect sustained player sentiment, not a handful of early opinions. Community confidence label: Awaiting community votes. 0 votes. No community rating sample has accumulated yet. Verdict: Not Recommended. Welcome bonus: 1M GC + 5 SC (source-backed). Payout timing: 1-7 business days (source-backed). Pros: 915+-game library spanning 11 providers including Hacksaw Gaming, Relax Gaming, BGaming, and Evoplay. US-incorporated operator (10 Ten Gaming LLC, Delaware) provides clearer legal recourse than offshore peers. AMOE mail-in route delivers 2 SC per qualifying request, no purchase required. Cons: 5 SC welcome credit is well below WOW Vegas (~35 SC) and Stake.us (~25 SC). 100 SC ($100) minimum redemption floor is high for a 2024-launch operator. 18 prohibited states including CA, NY, NJ, PA, MI, IL, roughly 35-40% of US population off the board. Source: CasinoRankr, reviewed by HKGambler, verified 2026-04-22.

What changed

Material review updates since this page was first published, drawn from editorial audit history.
May 19, 2026FAQ refreshedVerified

FAQ answers were refreshed for clarity and evidence labeling.

May 19, 2026Hands-on retest recordedVerified

Testing dates or hands-on walkthrough notes were updated after a retest.

May 19, 2026Review copy refreshedVerified

Public review wording was refreshed for clarity and evidence labeling.

May 17, 2026FAQ refreshedVerified

FAQ answers were refreshed for clarity and evidence labeling.

May 17, 2026Hands-on retest recordedVerified

Testing dates or hands-on walkthrough notes were updated after a retest.

May 14, 2026Review copy refreshedVerified

Public review wording was refreshed for clarity and evidence labeling.

May 9, 2026Operator details updatedVerified

Operator legal entity, address, or parent company on file was revised.

May 6, 2026Review copy refreshedVerified

Public review wording was refreshed for clarity and evidence labeling.

May 5, 2026Trust signals updatedVerified

Sources, compliance links, or trust notes attached to this review were revised.

May 4, 2026Review copy refreshedVerified

Public review wording was refreshed for clarity and evidence labeling.

May 2, 2026FAQ refreshedVerified

FAQ answers were refreshed for clarity and evidence labeling.

May 2, 2026Review copy refreshedVerified

Public review wording was refreshed for clarity and evidence labeling.

View full history (7 more)
May 1, 2026Review publishedVerified

This review was added to the canonical CasinoRankr review library.

May 1, 2026Review copy refreshedVerified

Public review wording was refreshed for clarity and evidence labeling.

Apr 28, 2026FAQ refreshedVerified

FAQ answers were refreshed for clarity and evidence labeling.

Apr 23, 2026Review copy refreshedVerified

Public review wording was refreshed for clarity and evidence labeling.

Apr 23, 2026Trust signals updatedVerified

Sources, compliance links, or trust notes attached to this review were revised.

Apr 21, 2026Review copy refreshedVerified

Public review wording was refreshed for clarity and evidence labeling.

Feb 25, 2026Review addedVerified

This review was added to the CasinoRankr review library.

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Responsible gaming

Responsible-gaming reminder

CasinoRankr rankings and reviews are for comparison, not income planning. Keep play optional, budgeted, and time-limited.
  • Set a spend limit before you start and stop when it is reached.
  • Never borrow, chase losses, or treat play as a way to make money.
  • Take a break or use self-exclusion tools if play stops feeling controlled.

Responsible Play

Final but necessary parting words: please do not play with money that you cannot afford to lose. Casino play is not a money-making method and long-run outcomes favor the house.