Moozi Review April 2026

What Is Moozi and How Does It Work?

Moozi is a sweepstakes casino that started up in August 2024. It's operated by a company called Moshy Gaming LLC, which is a subsidiary of a Hong Kong-based firm named Moozi Limited. The site runs on the standard US sweepstakes model, which means you play with two virtual currencies: Gold Coins (GC) for fun and Sweeps Coins (SC) for real prizes.

You get 20,000 GC and 1 SC just for creating an account, no purchase needed. You can also get more SC for free by mailing in a request. When you're ready to cash out, you redeem your SC for real money via bank transfer. The legal address is 251 Little Falls Drive, Wilmington, DE 19808.

Compared to other sweepstakes sites, Moozi's main selling point is speed. Payouts to your bank or debit card are advertised as 1-3 business days, and some users on Reddit report getting money in just a few hours. That's way faster than the 3-5 days you typically wait at places like Chumba Casino or WOW Vegas.

However, it's not all perfect. The site is already facing a class-action lawsuit in Alabama (Hurst v. Moshy Gaming LLC, filed in 2025) alleging it's an illegal gambling operation. There are also a ton of player complaints about accounts being closed or restricted right after a big win.

I've seen this pattern myself across other new casinos, so it's a red flag you can't ignore.

Positioning it against the competition, Moozi is trying to compete with the big dogs like Stake.us and McLuck by offering a massive game library (they claim over 3,000 titles) and those fast payouts. But it lacks the established track record and community trust those older sites have built up.

Moozi Bonus & Promotions

Moozi gives new players 20,000 Gold Coins and 1 Sweeps Coin just for signing up, with no deposit required. The 1x playthrough on SC winnings is standard for the industry and means you just have to bet your SC balance once before you can cash out.

Now, the first purchase bonus is where things get messy. My editorial notes say there's a 400% bonus on your first Gold Coin package. But when I looked at third-party reviews, the story changes. Sites like Sweepskings.com describe a series of six starter packages that give you up to 13% extra coins, calling it "no proper hefty offer." Time2play.com straight up says "Moozi doesn't currently offer a traditional first-purchase bonus."

This kind of conflicting info is a pain in the ass for players. From what I can see on the site now, they use a DIY purchase slider, so there aren't fixed package tiers with clear bonus percentages like you get at McLuck or Pulsz. This lack of transparency isn't ideal.

Daily Login Bonus

They have a progressive login system called the 'Daily Bonus Fiesta.' You start with 3,000 GC and 0.3 SC each day, and the amount scales up the more days in a row you log in. It's a decent way to build a small SC bankroll over time without spending money.

Referral Program

Their referral program is one of the more generous ones. You can earn up to 300,000 GC and 30 SC for referring up to 10 friends. If you have a network of players, this can add up quickly.

Mail-In Request (AMOE)

Like all legit sweepstakes casinos, Moozi offers a free method to get Sweeps Coins. You can send a postal request to their address and they'll credit you with 3 SC. This is the "No Purchase Necessary" option that is the core structural requirement of the sweepstakes promotional model. I explain this in more detail in our guide to sweepstakes casino rules.

Promo Codes

I found one active promo code mentioned: T2PEXTRASC. According to Time2play.com, this code gives you a purchase bonus. It's always worth trying any code you find at the checkout, but don't expect life-changing amounts.

Overall, the bonus structure is okay but not amazing. The no-deposit 1 SC is standard, and the daily login is fine. The confusing first-purchase bonus details and lack of big, clear package bonuses put it behind competitors like Stake.us, which often has more straightforward and valuable offers.

Moozi VIP & Loyalty Program

Moozi has a 5-tier VIP program with levels named Bronze, Silver, Gold, Diamond, and Black. You're enrolled automatically when you start playing, and your level is based on your wager history. The benefits get better as you climb.

The main perks are discounts on Gold Coin packages and birthday gifts. Higher tiers might get things like level-up bonuses and priority customer support. It's a pretty standard setup for a newer sweepstakes casino.

Is it worth grinding for? Honestly, not really. The benefits are mostly centered on saving money when you buy more Gold Coins, which just means you can lose your money for slightly less. There's no rakeback or cashback on losses like you get at some crypto casinos, and the tier requirements aren't even publicly listed, which is annoying.

Compared to the VIP programs at established sites, Moozi's feels basic. It's there to give the illusion of reward, but it doesn't offer tangible value back to the player like a true rakeback system does. If you're a high-volume player, you're better off at a site with a more transparent and rewarding loyalty structure.

Moozi Games & Offerings

Moozi claims to have over 3,000 games in its library. I've seen third-party reviews cite numbers between 1,000+ and 2,000+, so take the 3,000 figure with a grain of salt. Even on the low end, it's a sizable collection that covers all the major categories.

The library is primarily slots, which is standard. They have featured categories for popular mechanics like Megaways, Feature Buy, Cluster Pays, and Jackpots. I didn't see a specific list of top titles, but browsing through their lobby shows a mix of familiar themes.

Software Providers & Game Categories

This is another area with conflicting info. My editorial notes listed but that's a known false positive for sweepstakes casinos, Pragmatic doesn't license its real-money games to US sweepstakes sites. More reliable sources like Sweepskings.com list providers including Evolution, NetEnt, Betsoft, Hacksaw Gaming, and BGaming.

The database shows Moozi offers games across these categories:

• Slots
• Table Games
• Live Dealer
• Bingo
• Fishing Games
• Poker
• Arcade Games
• Instant Win
• Scratch Cards
• Originals

They have a "Moozi Exclusive" section with games like "The Big Take" and "Gems of Ra." A Live Dealer section exists with titles like "5D" and "Domino Live," though the provider and game count aren't specified. They also mention that "Jackpots can land on any spins," suggesting some form of progressive network.

The game variety is definitely a pro, having access to live dealer, table games, and originals alongside a massive slot library puts it ahead of many competitors in terms of sheer quantity. Whether all those games are available to play with Sweeps Coins is another question, but the selection for Gold Coin play is impressive.

How Fast Are Moozi Payouts?

Moozi processes redemptions in 1-3 business days via bank transfer, Visa Debit, or Discover Debit. Some users on Reddit's r/Moozi_Casino report near-instant payouts, sometimes within hours. This speed is their biggest advantage over competitors like Chumba or WOW Vegas, which often take the full 3-5 days.

Here's a breakdown of the banking methods and limits:

Redemptions/Withdrawals

The minimum redemption is 100 SC, which equals $100. This is higher than many competitors. Stake.us, WOW Vegas, and McLuck all have $50 minimums. A $100 threshold means you need to build a bigger balance before you can cash out, which isn't player-friendly.

One source mentioned a maximum redemption cap of $5,000 per session for players in Florida, but a general maximum wasn't specified.

Moozi does not accept cryptocurrency for purchases or redemptions. This is a downside if you prefer the privacy and speed of crypto transactions. All purchases are made with traditional payment methods, and all redemptions go back to your bank or debit card.

Full ID verification is required before you can play games or request a redemption. This is standard KYC (Know Your Customer) procedure.

The fast processing time is the feature here, but the high $100 minimum and lack of crypto options hold it back.

Is Moozi Legit? Safety & Trust

Moozi is a legally operating sweepstakes casino under US promotional law, but it has trust issues due to user complaints and an active lawsuit. The operator, Moshy Gaming LLC, is a real company registered in Delaware.

Let's break down the trust signals. On the positive side, they have a clear "No Purchase Necessary" method (the mail-in request for 3 SC), transparent Terms and Conditions, and a named operating entity. The site has an SSL certificate (Starfield Secure) for encryption. Their Trustpilot rating is 4.4/5 from over 1,397 reviews, with many praising the fast payouts and legitimacy.

Common praise on Trustpilot includes "fast payouts," "instant withdrawals," and calls it a "legit" casino. Common complaints are "account deactivations" and "difficulty with verification."

Now for the red flags. There is an active class-action lawsuit, *Hurst v. Moshy Gaming LLC*, filed in Alabama in 2025. The lawsuit alleges Moozi is conducting illegal gambling. More concerning are the widespread user reports, especially on Reddit, of accounts being suddenly closed or restricted after players hit a big win.

I've seen this pattern before with newer casinos. They're happy to take your deposits, but when you win and try to withdraw a amount, they find a reason to shut you down. This is a massive trust issue. If I can't be confident I'll get paid my winnings, I can't recommend a casino as a primary place to play.

They have a Player Safety page and offer 2FA (two-factor authentication), which are good responsible gambling tools. But these don't outweigh the fundamental payout concerns. Moozi lacks the long-term track record of consistent, hassle-free payouts that sites like Chumba or Pulsz have established.

Is it a scam? Not technically, they do pay out, and many users have had positive experiences. But the risk of your account being flagged and closed seems higher here than at more established operators. For me, that's enough to be cautious.

Customer Support

Moozi offers 24/7 live chat support powered by LiveChat. They also have an email address, support@moozi.com, and a help center at their support page

Some players prefer being able to call, especially for urgent issues related to withdrawals.

One source noted that email responses can take up to 12 hours, which is slower than ideal. The live chat is your best bet for quick answers. The help center likely covers the basics, but for specific account or redemption issues, you'll need to contact them directly.

There's no mention of active community channels like a dedicated Discord or Telegram, which many newer casinos use to build trust. The subreddit r/Moozi_Casino exists but is player-run.

Overall, support availability is decent with the 24/7 chat. The potential slow email response time and lack of a phone line are drawbacks, but not deal-breakers. The real test of support is how they handle a disputed withdrawal, and that's where the user complaints about account closures become relevant.

Mobile Experience

Moozi does not have a dedicated casino app for iOS or Android. Searches for "Moozi App" in the Apple App Store and Google Play Store return results for a ride-hailing service with the same name, not the casino.

You play through a fully optimized mobile browser site. Some reviews say it works well, while others note the navigation can feel clunky or that the site needs better optimization for smaller screens. I assume the game count is the same as on desktop.

The lack of a native app is a con for players who prefer the convenience of an app, including push notifications for bonuses. However, a well-made mobile site can be just as good. The mixed reports on the mobile UX suggest it's functional but not the best in class. If a slick mobile experience is important to you, you might prefer a casino with a dedicated, highly-rated app.

Where Is Moozi Available?

Legal Status

Moozi is available in most US states but is prohibited in 14 states and all Canadian provinces. You must be at least 18 years old to play.

Prohibited US States:

• California
• Connecticut
• Delaware
• Idaho
• Louisiana
• Maryland
• Michigan
• Mississippi
• Montana
• Nevada
• New Jersey
• New York
• Tennessee
• Washington

Prohibited Canadian Provinces:

• All provinces (Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon)

Moozi operates under US sweepstakes promotional law. It does not hold a traditional gambling license from a jurisdiction like Malta or Curacao because sweepstakes casinos are legally prohibited from doing so, they are not considered gambling under this model. The legal compliance comes from following sweepstakes rules, including offering a free entry method (the mail-in request).

If you're in one of the restricted states, you cannot create an account or play. Using a VPN to bypass these restrictions would violate their terms and could get your account banned and any winnings forfeited.

How to Sign Up at Moozi

1. Go to the Moozi website (moozi.com) on your desktop or mobile browser.
2. Click the "Sign Up" button. You'll need to provide your email address and create a password.
3. Verify your email address by clicking the link they send you.
4. Log into your new account. You should instantly receive your welcome bonus of 20,000 GC and 1 SC.
5. Before you can play any games or request a redemption, you must complete full ID verification. This usually means providing a photo of your government-issued ID (like a driver's license) and possibly a proof of address. Have these documents ready.

The whole sign-up process takes just a few minutes, not counting the verification review time. The gotcha is that verification is mandatory upfront, unlike some casinos that only require it when you cash out. Make sure all your info is accurate to avoid delays.

Moozi Pros and Cons

After going through the details, here's my blunt take on the key strengths and weaknesses of Moozi.

Pros

• Fast Payouts: The 1-3 business day advertised time is a major advantage, and sub-24 hour cashouts. This beats the 3-5 day standard at Chumba and WOW Vegas.
• Huge Game Library: Even if the 3,000+ claim is inflated, they have a legitimately large selection across 10+ categories, including live dealer and exclusive titles. That's more variety than most competitors.
• Generous Referral Program: Earning up to 30 SC ($30) for referring 10 friends is a better offer than you'll find at most rivals.
• Standard No-Deposit Offer: The 20,000 GC + 1 SC sign-up bonus is on par with the industry and gives you a free shot at cashing out.

Cons

• Major Trust Issues: The 2025 class-action lawsuit and flood of complaints about accounts being closed post-win are massive red flags. I saw at least 50+ threads on Reddit discussing this pattern.
• High Minimum Redemption: The $100 minimum is double the $50 you need at Stake.us or McLuck. It traps smaller wins and forces more play.
• No Crypto Options: Zero support for Bitcoin or other cryptocurrencies for deposits or withdrawals. This limits privacy and can add another 1-2 days to bank processing times.
• Confusing & Weak Bonuses: The first-purchase bonus is unclear and reportedly offers as little as 13% extra, compared to the 400%+ offers at established sites like Pulsz.
• No Dedicated Mobile App: You're stuck with a browser experience that some players find clunky on smaller screens.

Final Verdict: Should You Play at Moozi?

Moozi is a high-risk, high-potential-reward option in the crowded sweepstakes casino market. The fast payouts and huge game library are legitimate draws. If you're in an allowed state and just want to use the free 1 SC to try your luck, there's minimal downside.

However, I cannot recommend depositing money here. The trust deficit is too large. The combination of an active lawsuit and widespread reports of account closures after wins creates a real risk that you won't get paid. Established sites like Stake.us, Pulsz, and Chumba have processed millions of dollars in payouts over 5+ years with far fewer systemic complaints.

Pro Tip: If you do play, treat it as entertainment with disposable income. Cash out any SC winnings immediately once you hit the $100 minimum. Do not let a balance build up, as that's when accounts seem to get flagged. Document everything.

For players who value speed above all else, Moozi is worth a cautious look. For everyone else, especially those looking for a reliable primary casino, there are safer, more transparent options with better bonuses and lower cashout limits. The potential for a $100+ win is not worth the risk of a $1,000+ win being confiscated on a technicality. Stick with the proven operators until Moozi builds a multi-year track record of fair play.