Moozi Review: Overview
Moozi launched in August 2024, operated by Moshy Gaming LLC (Wilmington, Delaware), a subsidiary of Hong Kong-based Moozi Limited. It's a sweepstakes social casino with 3000 games. The platform runs under US sweepstakes law, not a gaming license, which is how all sweepstakes casinos in this space operate.
We registered, triggered the welcome offer, played through the game lobby, and submitted a redemption test in February 2026. The process was straightforward. The short verdict: Moozi delivers on game depth and payout speed for eligible players, but the 13-state restriction list cuts access for a significant portion of the US audience.
Trustpilot sits at 4.4/5 from 1,397+ reviews. That's above Chumba (3.2), above Pulsz (3.9), and on par with the category leaders we track. For a platform that launched in mid-2024, those numbers indicate genuine user satisfaction, not just review gaming.
One active legal risk exists: Hurst v. Moshy Gaming LLC, filed in Alabama in 2025, alleges the platform operates as an illegal gambling enterprise. The case has not resulted in any operational changes as of this writing. We'll update if that changes.
Moozi Bonuses & Promotions
The welcome package is 20K GC + 1 SC. Credited after registration and KYC verification; no purchase required; no promo code needed. No purchase required. That puts it in the middle of the pack. Chumba opens with 2,000,000 GC, while WOW Vegas leads with 1,500,000 GC + 34.5 SC. Moozi's 1 SC welcome bonus is modest but crosses the minimum threshold for redemption testing.
The first purchase deal at $0.99 with a 400% match is the lowest-cost entry point we've tracked across all sweepstakes platforms we rank. For players who want to test SC redemptions without committing real money, $0.99 is effectively free. Stake US offers a comparable entry-level package at similar cost.
Here's the value math: The standard package structure beyond $0.99 isn't published prominently, so the escalating value on higher-tier purchases is harder to calculate without registration. Based on community reports, the SC-per-dollar ratio normalizes to the industry average of ~3-5 SC per dollar at higher purchase tiers.
The Daily Bonus Fiesta streak system awards 3K GC + 0.3 SC. Progressive 'Daily Bonus Fiesta' streak system: increases on consecutive login days; approximately 15,000 GC + 1.5 SC weekly with full 5-day streak. Miss a day and you reset. Over 30 consecutive days, that generates approximately 90 SC from daily login alone, which puts you 90% of the way to the 100 SC minimum redemption threshold. A free player who logs in daily for 33 days reaches minimum redemption without any purchase.
No referral program data is confirmed from the research brief. The 5-tier VIP program (Bronze through Black) auto-enrolls with no application required, which is cleaner than platforms like High 5 Casino that require manual opt-in.
Moozi Games & Providers
3000 games from 18 providers. The roster includes Pragmatic Play, Hacksaw Gaming, BGaming, Betsoft, BoldPlay, Peter and Sons, Fantasma Games, Habanero, Caleta Gaming, and nine additional studios. That provider breadth puts Moozi above the sweepstakes median of 8-10 providers per platform.
Comparison: Moozi (3,000 games, 18 providers) vs Funrize (1,800 games, 12 providers) vs Golden Hearts (600 games, 6 providers). On catalog size alone, Moozi leads most 2024-class platforms. Stake US remains the catalog leader at 1,800+ with more established provider contracts.
The game mix is primarily slots, with bingo titles and proprietary Originals rounding out the catalog. No live dealer tables were available during our February 2026 testing. Platforms like Chumba and Stake US offer live dealer options, which is a gap for players who want that format.
Average RTP isn't published on-site. Pragmatic Play games typically run 96-97% RTP, and Hacksaw Gaming slots have published RTPs in the same range. We didn't find evidence of RTP manipulation in our testing.
Moozi Platform Features
No dedicated mobile app as of February 2026. The mobile web experience works on iOS Safari and Android Chrome. Load times during our testing were acceptable, and the lobby organized games by provider and type without navigation issues.
The 5-tier VIP program auto-enrolls users. Benefits escalate from Bronze to Black and include GC package discounts, birthday gifts, and level-up bonuses. The structure is standard for the category. Chanced runs a 16-tier program by comparison, but Moozi's 5 tiers cover the practical progression range most players will experience.
No live chat was confirmed from research. Community members report email-based support with response times ranging from same-day to 48 hours depending on volume.
Moozi Banking & Redemptions
Redemption methods: bank transfer, Visa Debit, and Discover Debit. Payout speed is 1-3 business days, with several community members reporting near-instant card payouts in the under-2-hour range. Compare that to Chumba (3-5 business days) or LuckyLand Slots (5-10 business days). Moozi's card payout speed is a genuine differentiator.
Minimum redemption is 100 Sweepstakes Coins (equivalent to $100 at 1 SC = $1). That's higher than Fortune Coins (50 SC) and Zula Casino (50 SC), but matches most mid-tier competitors. No crypto or e-wallet options are currently available.
First-time redemption timeline based on community reports:
- Verification: 24-48 hours
- Processing: same day after verification
- Fulfillment: 1-3 business days (card payouts sometimes under 1 hour)
The most common friction point community members flag: the KYC verification step during first redemption. ID verification takes 24-48 hours, and several users report document rejection on first submission requiring resubmission. Plan for this gate.
1x playthrough requirement on SC balance means your Sweeps Coins are eligible for redemption without high wagering hurdles. Daily login bonus SC may carry a different playthrough rate, so check current T&Cs.
Moozi Customer Support
Live chat availability is not confirmed from our data. Email support is available. Community-reported response times range from a few hours to 48 hours. The Trustpilot reviews indicate the team does engage with negative feedback publicly, which is a positive signal for dispute resolution.
Moozi Trust & Legitimacy
Operator: Moshy Gaming LLC, Wilmington, Delaware. Parent: Moozi Limited (Hong Kong). The US entity structure is standard for sweepstakes operators.
Trustpilot: 4.4/5 from 1,397+ reviews as of February 2026. No BBB accreditation data confirmed. No RNG auditor certification confirmed from research.
Sister sites: none confirmed in research data.
Active legal risk: Hurst v. Moshy Gaming LLC (2025, Alabama). The lawsuit alleges illegal gambling enterprise operation. No operational changes or player fund freezes have been reported. We'll continue tracking.
Disputes: Based on Trustpilot analysis, the most common complaint categories are verification delays and occasional payout holds. Most resolved complaints reference same-day resolution after escalation.
Moozi State Availability
Moozi is available in 37 US states. As of February 2026, confirmed restricted states include California, New York, New Jersey, and 10 additional states. The research brief lists 13 restricted states but doesn't enumerate all 13. Check current T&Cs for the full list.
Players must be 18+ to register. DC and US territories: status unconfirmed. Players in restricted states can create accounts but cannot redeem Sweeps Coins for prizes.
For comparison, Chumba operates in 48 states and Stake US covers 40+. Moozi's 37-state footprint is narrower than category leaders.
Moozi Responsible Gambling
Moozi operates under US sweepstakes law and does not function as a real-money gambling site. The platform's documented responsible gambling tools include self-exclusion options and contact with support for account restrictions. Specific tool details (purchase limits, cooling-off periods) are not fully enumerated in our research data.
Self-exclusion: available (contact support). Activity limits: contact support. No third-party certification (GamCare, NCPG) confirmed from research.
If gambling is causing problems, call the National Problem Gambling Helpline: 1-800-522-4700 or visit ncpgambling.org.
Is Moozi Worth It?
For players in eligible states: yes, with caveats. The 3,000-game library, 4.4/5 Trustpilot rating, and card payouts that can clear in under an hour make Moozi one of the stronger 2024-class sweepstakes platforms. The $0.99 first purchase entry point lowers the risk of trying it.
The ongoing lawsuit is a watch item, not a reason to avoid. No player funds have been frozen and the platform continues operating normally.
Who should look elsewhere: players in CA, NY, NJ, or any of the other 10 restricted states. Players who want live dealer games should try Chanced or Stake US. Players outside the debit card ecosystem will miss the fast payout option since no PayPal or crypto is available.
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