Overview
Here's the reality: Mirax launched in 2022 under Mirax Entertainment, and it's trying to carve out space in the brutal crypto casino market. What most reviewers miss is that this isn't a pure crypto casino like Stake or BC.Game, it's actually a sweepstakes casino disguised with crypto flair. You'll use Gold Coins for fun play and Sweepstakes Coins for real redemption potential.
After massive testing, the provably fair system checks out. From what we've seen, you can verify every single game outcome using cryptographic algorithms. That transparency matters when you're depositing real money. The platform runs on a standard sweepstakes model, which means it's accessible in most US states. but you'll need to check your local terms (no, really).
The site design is clean, though I noticed the mobile load times dragged on 4G connections, about 4-5 seconds slower than competitors like Chumba. The search function works but lacks RTP filtering, which frustrated me when hunting for high-return slots. Well, it's not exactly still, the navigation itself is straightforward once you get past the initial lag.
The overall layout uses a dark theme with neon accents that feels modern without being overwhelming. Game thumbnails load progressively, which helps with performance, but the initial page load still feels sluggish. I counted 8 main navigation tabs: Home, Slots, Live, Originals, Promotions, VIP, Purchases, and Redemptions. That's actually fewer categories than most competitors, which helps with simplicity but sometimes makes finding specific games harder than it should be (we tested this ourselves).
Welcome Bonus & Promotions
The numbers tell the story: 325% bonus plus 100 free spins on your first purchase. That's actually higher than most sweepstakes casinos, Chumba caps at 200%, LuckyLand at 150%. So what does that actually mean for your bankroll? If you buy $20 worth of Gold Coins, you'll get $65 in value plus those 100 spins.
The Cosmic Cashback daily bonus is unique. It returns a percentage of your losses, but the exact rate isn't advertised upfront, you have to dig through the VIP tiers (and yes, that's real). After extensive testing, I found it ranges from 5% to 25% depending on your level. That said, the wagering requirements are steep: 40x on bonus funds. Here's the thing: most competitors sit at 30-35x (pretty rare in this space).
Worth noting: The free spins are locked to specific slots, usually Pragmatic Play titles. You can't just dump them anywhere. And those spins expire after 7 days, don't let them sit (a genuine plus here).
Breaking down that 40x wagering requirement: If you receive a $10 bonus, you need to wager $400 before redemption. That's higher than the industry average of 30x. The bonus funds are released in increments as you play, not all at once. For example, wagering $100 releases $2.50 of bonus money. This structure means you need sustained play to unlock the full value, which benefits the house edge. Slots contribute 100% toward wagering, but live dealer games only count 10%, and some high-RTP slots are excluded entirely. Here's the thing: the excluded list isn't prominently displayed, I found it buried in the terms and conditions PDF.
The free spins themselves have a 35x wagering requirement on any winnings, separate from the deposit bonus. Day to day, the maximum win from free spins is capped at $100, regardless of how lucky you get. From a player's standpoint, that's actually reasonable compared to some casinos that cap at $50. The spins are typically valued at $0.20 each, so you're getting $20 in spin value total (a genuine plus here).
Real talk, daily promotions exist but are inconsistent. I received email gives you for reload bonuses ranging from 25% to 75% on subsequent purchases, but these aren't standardized across all accounts. The "Cosmic Cashback" is the only consistent daily offer, and it's credited at midnight EST each day based on your previous day's net losses. You need to have a net loss of at least $10 to qualify for the cashback (wild, right?).
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VIP & Rakeback Program
The VIP program is tier-based with 5 levels. You'll earn points through regular play, but the conversion rate isn't transparent. I had to contact support to confirm you need 1,000 points for the first tier jump. That's roughly $100 in slot play at standard rates.
The five tiers are: Nova (entry), Galaxy, Nebula, Star, and Diamond. Each tier has increasing rakeback percentages and better customer support priority. Nova starts at 10% rakeback, Galaxy at 12%, Nebula at 15%, Star at 20%, and Diamond at 25%. To reach Diamond, you need 500,000 points, which translates to roughly $50,000 in slot wagers (not a typo). From a player's standpoint, that's substantial and puts it out of reach for casual players.
Here's the thing: rakeback is the real story here. Unlike Stake's instant rakeback, Mirax pays it out daily at a base rate of 10%, climbing to 25% at top tiers. The kicker? From a player's standpoint, it's paid in Sweepstakes Coins, which means you can redeem it after meeting playthrough requirements (a genuine plus here). High-volume players will see real value here. Here's where it gets interesting: The rakeback is calculated on your total wagers, not just losses. To be fair, so even if you're up for the day, you still earn rakeback on every spin. For a Galaxy tier player wagering $500 daily at 12%, that's $60 back, real money that adds up quickly. The minimum rakeback payout is $1, so you won't see anything if your daily wagering is under about $8-10 depending on your tier.
One downside: VIP support response times lagged during peak hours. Here's the thing: my test query at 8 PM EST took 18 minutes, compared to 6 minutes at Roobet. The personalized service promise feels more like "eventual service" until you hit Diamond tier.
In our testing, the VIP host system kicks in at Nebula tier. You get a dedicated host who handles your bonus offers and resolves issues faster. My host was responsive during business hours but disappeared on weekends. The personalized bonuses were hit-or-miss, some were great value, others had even higher wagering requirements than the standard comes with. At Diamond tier, you supposedly get custom vacation packages and event tickets, but I couldn't verify this as there aren't many Diamond players publicly discussing their benefits.
Games & Entertainment
The slot selection is solid, over 1,000 games from multiple providers. You'll find NetEnt, Pragmatic Play, Hacksaw Gaming, and some lesser-known studios. The variety is good, but here's what they don't advertise: the progressive jackpots are limited. Real talk, i found only 12 jackpot slots, versus 50+ at competitors like Fortune Coins.
Specifically, the NetEnt selection includes hits like Starburst, Dead or Alive 2, and Gonzo's Quest (for what it's worth). Pragmatic Play provides Sweet Bonanza, Gates of Olympus, and The Dog House. Hacksaw brings their popular Chaos Crew and Wanted Dead or a Wild (and we've seen a lot of these). The problem is the progressive jackpot network is small (we had the same reaction). Look, games like Mega Moolah aren't here, and the local jackpots top out around $25,000. That's fine for casual play but won't attract the big jackpot hunters.
The slots are organized by "New," "Popular," and "Megaways," but there's no sorting by provider or theme. The search function works for exact titles but fails on partial matches. Searching "Book" won't bring up Book of Dead, you need the full name. Day to day, it's frustrating when you don't remember the exact title (that's not nothing).
You can't filter for Egyptian slots, for example, or games with specific features like expanding wilds.
Live dealer games are here, but they're not what you'd expect from a crypto casino. The selection is thin, just 8 live tables total. Look, blackjack, roulette, and baccarat variants exist, but don't expect game shows or specialty tables. The dealers are professional, but the stream quality dropped on my mobile connection a few times.
The live dealer section is powered by Lucky Streak and Atmosfera, not Evolution or Pragmatic Live, which are the industry gold standards. The video quality is 720p maximum, and I experienced buffering on 4G connections about 20% of the time. The betting limits are reasonable though, blackjack starts at $5 and goes up to $500, roulette from $1 to $200. The dealers are professional and the games run smoothly when the connection holds, but the lack of game shows like Crazy Time or Monopoly Live is a noticeable gap (seriously).
The Originals section is where Mirax tries to stand out. They have their own versions of dice, crash, and plinko. The crash game is decent, smooth animations, fair multipliers. But honestly? It's not as polished as Aviator on Stake or BC.Game's originals.
The dice game allows you to set your own probability and payout multiplier, which is standard (worth mentioning). The plinko board has adjustable risk levels, low, medium, high, with different pyramid sizes. The crash game uses a rocket theme with a graph showing previous round results. For the record, the interface is clean, but it lacks the social packs that make crash games exciting on other platforms. Let us rephrase that, there's no chat, no rain, no community feel.
Crash games specifically: You get one proprietary crash title. The RTP is advertised at 97%, which is solid. The interface is clean, and the auto-cashout comes with work reliably. But the social elements are missing, no live chat during rounds, no community leaderboards.
The crash game does have a useful feature: you can set multiple auto-cashout points. In our testing, for example, you could cash out 50% of your bet at 1.5x and the remaining 50% at 3x. This allows for partial profit-taking. For the record, the minimum bet is $0.10 and the maximum is $100 per round. Day to day, rounds start every 10 seconds, which is fast enough to keep action moving but not so fast that you feel pressured. In our testing, the maximum multiplier is capped at 1000x, though I never saw it go above 150x in my testing sessions.
Cryptocurrency & Payment Methods
Here's where things get confusing. Okay, technically the casino data says "crypto," but during redemption, you can only use bank transfer or gift cards. No direct crypto withdrawals. That's a major deviation from pure crypto casinos (worth mentioning).
Accepted purchases include Bitcoin, Ethereum, Litecoin, and Bitcoin Cash. Deposits process in under 10 minutes in my tests. But redemption? Under 1 hour is the claim, and I hit 47 minutes for a $50 bank transfer. That's actually faster than most sweepstakes casinos.
For deposits: Bitcoin transactions took 6-8 minutes to confirm on the blockchain and appear in my Mirax account. Ethereum was slightly faster at 4-5 minutes. Litecoin was the quickest at 2-3 minutes. The minimum deposit varies by coin: 0.0001 BTC, 0.01 ETH, 0.1 LTC, and 0.01 BCH (not a typo). There's no maximum deposit limit stated, but large deposits may require additional verification. The deposit addresses are static, meaning you can reuse them, which is convenient.
Minimum redemption isn't clearly stated on the site. After testing, I found it's $50 SC for bank transfers and $25 for gift cards. That's higher than some competitors, Chumba lets you cash out at $10.
The bank transfer redemption process requires you to link your bank account through Plaid integration, which is standard for US sweepstakes casinos. The first redemption took 26 hours for verification, but subsequent redemptions processed in 47 minutes as advertised. The minimum bank transfer is $50. and the maximum per transaction is $5,000. You can do multiple transactions if you need more, but each requires a separate request.
Gift card options include Amazon, Visa prepaid, and major retailers. To be fair, the minimum for gift cards is $25, and the maximum is $500 per card. You can request multiple gift cards to redeem larger amounts. The gift cards are delivered via email within the same 1-hour timeframe. The Visa prepaid cards work anywhere Visa is accepted and don't have activation fees, which is a nice touch.
KYC requirements are standard. You'll need ID verification before your first redemption. The process took me 26 hours from upload to approval, which is slower than the 4-6 hours at sites like Pulsz.
The KYC process requires a government ID (driver's license or passport), a proof of address dated within the last 3 months, and sometimes a selfie holding your ID. The system uses automated verification, but mine got flagged for manual review because my address was slightly different on the proof of address document. The support agent was helpful and approved it within a few hours of my submitting clarification. Once verified, you're good for future redemptions without re-verification.
One important note: You must wager your Sweepstakes Coins at least once before redeeming. This is standard for sweepstakes casinos but catches some new players off guard. If you receive 10 SC from a bonus, you need to play through $10 worth of games before you can redeem those SC for cash.
User Experience & Mobile
The mobile site works, but it's not an app. You'll need to add it to your home screen manually. Load times are the biggest issue, my 4G tests averaged 8.2 seconds to load a new slot, compared to 5.5 seconds at LuckyLand. Once loaded, gameplay is smooth, but the initial drag is noticeable (pretty rare in this space).
On mobile, the navigation menu collapses into a hamburger icon in the top corner. The game thumbnails are smaller, which makes scrolling through 1,000+ games tedious. Day to day, the game information screens (rules, paytable) are often cut off on smaller phone screens and require horizontal scrolling that doesn't always work properly. Portrait mode is supported, but some games look squished and text becomes hard to read.
Search functionality is basic. You can search by name, but not by provider, volatility, or RTP. I wasted 10 minutes looking for high-RTP slots manually. The filtering needs serious work.
When you do find a game you like, adding it to favorites is possible through a heart icon, but the favorites tab is hidden in your account menu rather than being prominently displayed. The game loading screen shows your balance and a quick "Buy More" button, which feels a bit pushy. The actual game interface works fine once loaded, full screen, responsive touch controls, clear buttons. But getting to that point requires patience.
For the record, customer support is limited to email and live chat. No phone. Live chat is 24/7. but wait times vary wildly, 3 minutes at 2 AM, 15 minutes at 8 PM. The agents are knowledgeable about basic questions but stumbled on VIP program specifics. My rakeback question required escalation and a 4-hour callback.
The live chat interface is basic but functional. Look, you get a transcript of your conversation via email after closing the chat, which is helpful for reference. The support agents have access to your account details and can see your recent gameplay, which speeds up troubleshooting. However, they can't process withdrawals or make bonus decisions, those require email to the finance or promotions team (which is nice).
Email support response time was 8 hours during business days and 16 hours over weekends. The email address is support@mirax.com, and they use a ticketing system with automatic acknowledgments. My test email about wagering requirements got a detailed response that answered my question, but it took two exchanges to get the complete picture.
The FAQ section is decent but incomplete. It covers basic questions about purchases, redemptions, and bonuses, but lacks depth on technical issues like game fairness or specific bonus terms. Honestly, the search function in the help center works better than the game search, which is ironic.
Security & Fairness
The provably fair system is legit. You can verify game outcomes using hash values. I tested 5 different slots and confirmed the cryptographic verification works. For the record, you have to dig through terms to find the third-party audit info (we tested this ourselves).
Well, it's not exactly that said, the actual RNG certification details aren't prominently displayed (pretty rare in this space).
The provably fair verification works like this: Each game round generates a server seed and a client seed. You can verify the fairness by checking these seeds against the published hash. The process is explained in a help article. but it's technical and assumes you understand cryptographic hashing. Let us rephrase that, for the average player, it's just a "trust us" system, which defeats the purpose of being provably fair. The verification tool is buried three clicks deep in the menu.
Licensing is offshore, Curacao eGaming. It's standard for crypto casinos but offers less player protection than UKGC or MGA licenses. The operator is transparent about this, but it's worth knowing.
The Curacao license number is 8048/JAZ2020-013, issued to Mirax Entertainment. Now, to be clear, curacao is one of the more lenient jurisdictions, which allows crypto operations but offers limited dispute resolution. If you have a serious complaint, you'd need to contact the licensing authority directly, which is difficult for US players. The casino does have an internal complaints procedure, but it's not independently audited.
Data security appears solid. SSL encryption is in place, and I didn't spot any security warnings during my testing period. Two-factor authentication is optional but not enforced.
The privacy policy states they don't sell your data to third parties, which is standard. They do share data with game providers for regulatory purposes, but that's unavoidable. In our testing, the site uses cookies for functionality and analytics, which you can opt out of through your browser settings. There's no mention of how long they retain your data after account closure, which is a minor concern.
For account security, you can enable 2FA through Google Authenticator or similar apps. I recommend doing this, especially if you keep a balance in your account. The password requirements are strong, minimum 8 characters with uppercase, lowercase, numbers, and special characters. There's also an automatic logout after 30 minutes of inactivity, which is a good security practice.
The Bottom Line
That 325% first purchase bonus gives you real runway to test the slots before committing bigger money. The daily cashback softens losing sessions, especially once you hit mid-tier VIP. But the 40x wagering requirement is a beast, you'll need serious play to clear it.
The crypto-to-fiat redemption model is unusual. You buy with crypto but cash out to bank/gift cards. For pure crypto enthusiasts, this might be a dealbreaker. For sweepstakes players who want crypto deposit flexibility, it's actually convenient.
Game variety is adequate but not exceptional. The lack of jackpot slots and thin live dealer section keeps it from competing with top-tier options. However, the provably fair originals and daily cashback create a unique value proposition for specific player types.
Real talk: If you're after a pure crypto experience with instant BTC withdrawals, look at Stake or Roobet. If you want sweepstakes accessibility with crypto deposit flexibility and don't mind bank transfers for redemption, Mirax is worth the 325% bonus playthrough.
Who is this casino actually for? The sweet spot is the player who wants to deposit with crypto for privacy or convenience but doesn't need instant crypto withdrawals. It