Golden Hearts Games Overview
Golden Hearts Games launched in 2020 with a model that was unique in the US sweepstakes market: a portion of platform revenue went to player-selected charities. We tested the platform and need to address the most important data point first, that charity model was discontinued on July 31, 2024. Golden Hearts now operates as a standard sweepstakes casino.
Golden Hearts Games Inc. is the operator. The platform has been running since 2020, giving it a 5-year track record that most competitors in this cohort lack. The catalog runs approximately 100 slots plus a bingo room from 4 providers: Pragmatic Play, Betsoft, Dragon Gaming, and Rival Gaming.
The dormancy fee is the sharpest terms point: 10 SC per month deducted from your SC balance after 60 days of inactivity. Most platforms have dormancy clauses but few set an automatic SC deduction. If you accumulate SC and go inactive, Golden Hearts will drain your balance at 10 SC/month.
Bonuses & Promotions
New accounts receive 250K GC + 2.5 SC (250K GC + 2.5 SC) on signup with no deposit required. The first purchase at $9.99 delivers 1.8M GC + 25 SC for $9.99 (1.75M GC + 25 SC).
The welcome SC amount is low compared to most cohort peers. Gold Rush City delivers 500 SC on no-deposit welcome; Gold Machine delivers 1 SC. At 2.5 SC, Golden Hearts is middle-low.
The pre-2024 charity model offered players a way to direct a percentage of platform revenue to nonprofits. That mechanism no longer exists. Players who signed up for the charity model are now on a standard sweepstakes platform.
No daily streak or login bonus is documented at the review date.
Games & Providers
~100 slots plus a bingo room from 4 providers: Pragmatic Play, Betsoft, Dragon Gaming, and Rival Gaming.
Pragmatic Play is the strongest name in this lineup, one of the top 3 studios by slot volume globally with titles like Sweet Bonanza, Gates of Olympus, and Book of Tut. Having Pragmatic Play at a sweepstakes platform is uncommon; most sweepstakes operators don't have access to Pragmatic's sweepstakes-licensed content.
Betsoft contributes the 3D video slot catalog. Dragon Gaming and Rival Gaming are North America-focused studios that cover the regulatory compliance end of sweepstakes game licensing.
The bingo room is the category differentiator alongside FunzCity, which also offers bingo. No live dealer is available.
The ~100-title count is below the mid-tier at launch, but the Pragmatic Play presence raises the quality ceiling above what the quantity suggests.
Platform Features
Golden Hearts is browser-based with no native mobile app. The 5-year operational history since 2020 is the trust differentiator, more real player data exists for Golden Hearts than any 2025 launch in this cohort.
ACH bank transfer and Prizeout gift cards are the redemption methods. Prizeout offers gift card conversions to 200+ merchants including Amazon, Target, and PayPal.
The dormancy fee mechanism requires attention: 10 SC per month after 60 days inactive. If you have 50 SC sitting in your account for 6 months without logging in, that's 60 SC in dormancy fees, more than your balance.
Mail-in AMOE is available per sweepstakes compliance.
Banking & Redemptions
Two redemption paths: ACH bank transfer with a 100 SC minimum, and Prizeout gift cards with a 50 SC minimum. The 50 SC gift card minimum is competitive; the 100 SC ACH minimum is standard.
Processing runs 1-3 business days for both methods. That's a mid-range payout window, faster than FunzCity's 1-5 days and slower than Goldmachine's 24-48 hours.
SC converts 1:1 to USD. Prizeout gift card conversions may involve standard Prizeout conversion rates.
Customer Support
Email and contact form available. The 5-year operational history means a support track record exists that 2025 launches can't match. Community presence is established from the charity-model era.
Trust & Legitimacy
Golden Hearts Games Inc. has been operating since 2020. The 5-year track record is the strongest trust signal in this review cohort, longer than any 2025 launch by several years. The charity model discontinuation in 2024 is a notable change that some players may view negatively.
The 10 SC dormancy fee is disclosed in terms and is enforced. Read the terms carefully before leaving a balance inactive.
State Availability
Golden Hearts restricts play in 10 jurisdictions: California, Connecticut, Idaho, Montana, New Jersey, Nevada, New York, and Tennessee by partial restriction, with Michigan and Washington fully prohibited.
Players in CA, CT, ID, MT, NJ, NV, NY, and TN face partial restrictions. Players in MI and WA cannot access the platform. The 10-jurisdiction restriction footprint is larger than most competitors in this cohort.
Responsible Gambling
We accessed the responsible gambling section during testing. Golden Hearts offers deposit limits, session controls, and self-exclusion. The National Council on Problem Gambling helpline (1-800-522-4700) is referenced.
If gambling is creating problems, contact NCPG at 1-800-522-4700 or visit ncpgambling.org.
Is Golden Hearts Worth It?
Golden Hearts is the trust-by-tenure leader in this cohort. Five years of operation, Pragmatic Play in the library, and bingo differentiate it from the 2025 newcomers. The charity model is gone, but the infrastructure it built remains.
The dormancy fee, 10-state restriction footprint, and no live dealer or mobile app are genuine limitations. For players in eligible states who value operational history and Pragmatic Play content, Golden Hearts is worth considering. For players in CA, NJ, NY, or the other restricted states, alternatives like FunzCity or Goldtreasure are the practical options.