What Cases actually is
Cases is a physical merchandise mystery box site. You're not winning virtual skins or sweeps coins, you're paying for a case and potentially getting a real-world branded item shipped to you. The categories cover a lot of ground: sneakers, clothing, electronics, Apple products, Nintendo, PlayStation, Xbox, PC gear, Pokemon, Lego, jewelry, watches, toys, anime, and sports. That's the pitch, anyway.
The platform is run by CGG Entertainment Ltd, incorporated in Nicosia, Cyprus. Payments may also run through CasesGG US LLC in Dover, Delaware, which is a standard registered agent address in the US, the operational home is almost certainly Cyprus.
Launched in 2024, it's a relatively new entrant compared to the old guard of this space. Worth keeping that in mind when reading user reviews, the review pool is smaller and the platform is still shaking out its reputation.
Game modes
Basic box opening is the core product, but Cases has layered in several other mechanics:
- Case Battles: PvP format where two or more players open the same cases head-to-head, whoever pulls higher value wins the other's items
- Item Upgrader: bet your current item for a chance at something worth more (typical odds-based format)
- Coinflip: 50/50 wager of items against another player
- Crash: a multiplier game where you cash out before the crash
The crash and coinflip modes are borrowed straight from CS2 skin gambling sites. If you've spent time on those platforms, this will feel familiar. If you haven't, be aware that crash in particular is a very fast format that can drain credits quickly.
The free-to-play situation
The site markets free-to-play entry pretty hard. Here's what that actually looks like:
Cases gives you free welcome mystery boxes when you register. There are also daily free cases available and a Free Play spin every 30 minutes.
The catch, and this is documented in Trustpilot reviews, not just inference, is that the "daily free cases" that look like a meaningful reward apparently require a $200/month deposit threshold to access at meaningful value. Players who don't hit that threshold report the free tier feels pointless. That's worth knowing before you sign up expecting daily case openings for nothing.
Bonuses and promos
The first purchase bonus is 5% deposit bonus with promo code WELCOME when you use promo code WELCOME. That's about as standard as it gets for this space.
Referral codes are also available, if someone signs up through your code, they get deposit bonus credits. The site also reportedly has a 5% daily cashback offer, though that's only been confirmed by one third-party source so treat it as a "check the site" item rather than a guarantee.
Payouts and withdrawals
This is where the product is actually interesting. Your redemption options are:
- Physical item shipping (global, with tracking)
- Platform credits exchange (trade item value back for credits)
- Item upgrade (use the item as input to the upgrader)
Physical shipping is the hook, that's the differentiator from crypto casinos or sweeps sites. The minimum cash redemption is $20 crypto. Digital credits settle fast, physical items obviously take longer.
One sourced claim says crypto payouts can be instant, but that's not confirmed on the official site. Don't plan around it.
Payment methods
Cases takes both fiat (Sofort listed) and a fairly long list of crypto: Bitcoin, Ethereum, Litecoin, Solana, Tron, Ripple, USDT ERC20, USDT TRX, and other altcoins via MemePay. The minimum purchase is {{min_purchase}}, which is low enough that you can experiment without committing real money.
Note that the data has crypto_accepted: false flagged, which contradicts the talking points. The crypto list comes from the research notes rather than a direct site pull, so verify current payment options before depositing.
Provably fair
Cases uses cryptographic hash verification for each box opening, meaning you can check the outcome's randomness after the fact. This is table stakes for any case opening site worth using. It's there, which is good. It doesn't mean the odds are in your favor, it just means the randomness isn't faked.
How it compares
If you're shopping in this space, the competition is established. Hellcase has been running since 2016 with a massive catalog and transparent odds pages. HapaBox focuses on physical merchandise at a similar price tier. Lootbox sits in the same lane with different promotional hooks. Cases competes on category breadth and multi-game mechanics, but it's the newest of the group by a significant margin.
Licensing and legitimacy
No traditional gaming license is listed. The platform has responsible gambling messaging and an AML policy, but those are baseline disclosures, not regulatory credentials. CGG Entertainment Ltd is a Cyprus entity. If you're in a jurisdiction where unlicensed gambling sites are a legal concern, that matters.
Trustpilot reviews are genuinely split, some users call it the best they've used, others call it a scam with locked rewards. The specific recurring complaint about the daily free case threshold is the most credible critique because it describes a specific mechanic, not just a vibe.