Know Your Customer (KYC) is the identity verification process that casinos use to confirm a player's identity, age, and location. It typically requires submitting a government-issued photo ID, proof of address, and sometimes a selfie. KYC is a legal requirement for regulated casinos and is usually triggered before your first withdrawal or redemption.
KYC exists primarily for anti-money-laundering (AML) compliance and age verification. At sweepstakes casinos, KYC is almost always required before your first Sweeps Coin redemption. The process involves uploading a photo ID (driver's license, passport, or national ID), a proof of address (utility bill or bank statement dated within 90 days), and sometimes a selfie holding the ID. Processing times range from a few hours to several business days depending on the platform. Crypto casinos have made KYC a differentiating factor — some require full KYC, while 'no KYC' casinos allow play and withdrawals with minimal or no identity verification. The trade-off with no-KYC platforms is often fewer consumer protections and higher risk of operating in regulatory gray areas.
Before redeeming your Sweeps Coins for the first time, the casino asks you to upload a photo of your driver's license and a recent utility bill showing your address. Verification takes 24 hours.
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