How to Complete Your First Redemption
Prepare your first Sweeps Coin cashout before you submit it.
Step-by-Step Instructions
- 1
Build your redeemable Sweeps Coin balance
Play with Sweeps Coins until you've accumulated enough to meet the minimum redemption amount. Remember, bonus Sweeps Coins may have a 1x playthrough requirement before they become redeemable.
- 2
Complete identity verification
Your first redemption triggers mandatory KYC. Upload your government ID, proof of address, and a selfie if required. Have these documents ready before you request the payout.
- 3
Set up your payment method
Add your preferred payout method (bank account, PayPal, etc.) to your casino profile. The name on the payment account must match your verified casino account name.
- 4
Submit your redemption request
Go to the redemption page, enter the amount, and select your payment method. Double-check all details before confirming. Incorrect information causes delays.
- 5
Wait for the verification review
First-time redemptions often undergo a manual review. This typically takes 24-72 hours. The casino's compliance team verifies your identity and transaction history.
- 6
Receive your payment
Once approved, payment is sent via your chosen method. You'll receive a confirmation email. Future redemptions will be faster since your identity is already verified.
Tips for Success
- →Start the KYC process as soon as you create your account to avoid delays later
- →Your first redemption is always the slowest. Subsequent ones process much faster.
- →Don't request a redemption right before a weekend. Processing teams may be reduced.
- →Screenshot your redemption confirmation for your records in case you need to follow up
Frequently Asked Questions
How long does it take to first redemption?
Do I need any special tools or accounts to first redemption?
What if I have trouble when trying to first redemption?
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